Get technical support
Tell us what is happening, who is affected and how urgent it is. Our team will help you take the next practical step.
Before contacting support
- Note the exact error message or take a screenshot.
- Record which device, user or service is affected.
- Confirm when the problem began and whether anything changed beforehand.
- If safe, restart the affected device once.
Support channels
Telephone: (087) 822-2853
Email: info@geniustechsa.co.za
Existing managed-support clients should include their company name and a reliable callback number. If the matter is business-critical, please call us after sending the details.
Not yet a support client?
We can assess your environment and recommend a support plan suited to your users, devices and required response times.